Mumbai: Tata Power, India’s largest integrated power company, has always been a pioneer in providing reliable and uninterrupted power to the city of Mumbai. Continuously redefining consumer experience in the power utility domain, the Company today announced an increase in its Mumbai consumer base by more than a lakh since Jan 2014. The Company, currently one of the fastest growing power utility in the city of Mumbai, has steadily been adding consumers across categories due to its diligent customer service and lowest tariff offering to consumers below 300 units.
Today, Tata Power’s consumers below 300 units account for almost 70% per cent of the Company’s total consumer base. The Company is also undertaking steady network expansion within the city and till date has been successful in adding 702 Kms of cable network in 2014.
Speaking on this accomplishment, Anil Sardana, MD and CEO, Tata Power, stated, “Tata Power has been associated with the legacy of Mumbai as a business city for almost a century now. Living by the vision of its founders, Tata Power aims to consistently meet the ever-growing power needs of its Mumbai consumers with efficient transmission and distribution of energy, superior service, and constant up gradation of technology. Today, we are delighted to have achieved rapid expansion which could have been better had we not encountered hindrances caused by vested interests. We stay committed to delivering even better services at competitive prices.”
Tata Power has always strived to bring electricity to the low-end customers in Mumbai by offering them with reliable power at the cheapest tariffs. The Company is supporting its increasing consumer base by enhancing consumer convenience in the city. The Company already has 32 Customer Relations Centres & Bill Collection Centres across the city that facilitate people willing to switch to Tata Power as their preferred power supplier, prompt and easy payment of electricity bills and all other services to provide good consumer experience.